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Overview of all projects in this workspace
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■ Signals Analytics
Documents Processed
12,847
+12.3% vs last period
Success Rate
97.8%
+0.4% improvement
Avg Processing Time
2.4s
-0.3s improvement
Active Templates
4
Across 6 projects
Template Usage
Many Signals68%
Few Signals18%
Summary + Sentiment10%
Sentiment Only4%
Sentiment Breakdown
58%Positive
Positive58%
Negative16%
Neutral12%
Mixed9%
N/A5%
Top Topics Detected
Recent Activity
156 documents processed → sent (Many Signals template)
2 min ago
Template "Few Signals" updated — v2.4 published
8 min ago
3 documents failed at transcription adapter — retrying
23 min ago
SFTP connector lost connection — sales-call-analysis
41 min ago
■ VoiceBot Analytics Planned
Total Calls
3,421
+8.7% vs last period
Live Sessions
12
Active now
Goal Completion
78%
+5.2% improvement
Escalation Rate
4.3%
-1.1% better
Unanswered (Escalated)
47
+12 from last period
Goal Completion & Quality
78%Goals Met
Slot Fill Rate92%
Barge-in Rate15%
Avg Duration3m 42s
Top Intents
Recent Activity
Appointment booked — caller +370 612 34567
1 min ago
Subscription cancelled — goal completed in 2m 15s
4 min ago
Escalated to human — caller frustrated (sentiment: -0.8)
12 min ago
New flow "Collections v3" deployed
35 min ago
Documents Processed — Last 30 Days
Signals
VoiceBot
⚠ Active Alerts
SFTP connector down — sales-call-analysis
12 documents stuck at transcription > 5 min
Adapter error rate spike — topic_classification
⚠ 2.1% failure rate on structured_summary adapter — above 1% threshold
⚠ 4 documents failed lifecycle: stuck at transcribed stage > 10 min
⚠ Recent Processing Issues (8)
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