Runtime Monitoring
Service health, live metrics, and activity stream
Signals Pipeline
Healthy
Uptime: 99.97%
VoiceBot Engine
Healthy
12 active sessions
TTS Service
Degraded
Latency: 340ms (high)
RAG Service
Healthy
Avg retrieval: 120ms
PBX Gateway
Real-time status of the FreeSWITCH PBX gateway connecting VoiceBot to telephony providers.
Gateway Status
Connected
FreeSWITCH v1.10.12
Active Calls
8
Capacity: 8 / 50
RTP Stream Health
Good
Jitter: 2.1ms · Loss: 0.01%
Telephony Provider
Twilio
SIP trunk active
Telephony Events
call_initiated +370 698 12345 → VoiceBot (order_status)
Just now
call_answered +370 698 12345 — Session started
2s ago
transfer_start +370 612 3456 → Agent queue (needs_agent)
15s ago
transfer_complete +370 612 3456 → Agent #12 connected
18s ago
transfer_failed +370 677 9999 — No agents available, voicemail
1m ago
hangup_complete +370 655 4321 — Duration: 3:42, goal achieved
2m ago
Live Metrics
Calls / min
24.3
Queue Depth
234
Avg Latency
1.8s
Error Rate
0.3%
Activity Stream
Call +370 612 3456 processed in 1.9s
Just now
VoiceBot session completed — goal achieved
12s ago
TTS latency spike: 450ms
45s ago
Batch #4822 started — 89 calls
1m ago
Queue & Worker Management
Real-time view of the job processing queue. Workers automatically claim and process jobs. A "stale" worker has been unresponsive beyond the timeout window and may need restarting.
Active Claims
18
Jobs currently being processed by workers
Queue Depth
234
+12 from last hour
Processing Rate
42/min
+3.2/min improvement
Stale Claims Cleared
3
Unresponsive jobs automatically returned to the queue
Auto-recovered after 30 min timeout
Worker Status
| Worker ID | Status | Current Job | Uptime | Claims Processed |
|---|---|---|---|---|
| worker-01 | Active | GIL-75938494401 (transcription) | 4h 23m | 187 |
| worker-02 | Active | GIL-75938494399 (sentiment_analysis) | 4h 23m | 203 |
| worker-03 | Active | GIL-75938494398 (topic_classification) | 2h 11m | 94 |
| worker-04 | Idle | — | 4h 23m | 176 |
| worker-05 | Stale | GIL-75938494389 (stuck 32m) | 4h 23m | 145 |
Stale workers haven't reported back within the timeout window and may need manual restart.