Tenant Hierarchy Phase 1

Multi-level organizational structure: Partner → Customer → Workspace → Project

All Partners NordicConnect Apex Logistics Production

Partners

3 tiers

Customers

214 total users

Workspaces

189 GB storage

Projects

142

48,392 calls/mo

Organization Tree

▼ P NordicConnect Resale 8 customers · $18.4k
- ▼ C Apex Logistics 3 workspaces · 24 users
  - ▼ W Production 12 users · 8.4 GB
    - Pr Sales Call Analysis 2,841 calls
    - Pr Support VoiceBot 1,377 calls
  - ▼ W Staging 6 users · 2.1 GB
    - Pr Sales Call Analysis (dev) 124 calls
  - W Sandbox 6 users · 1.9 GB
- ▼ C Metro Finance 2 workspaces · 18 users
  - W Collections 10 users · 5.2 GB
  - W Customer Service 8 users · 4.6 GB
- ▼ C Scandic Energy 2 workspaces · 15 users
  - W Quality Assurance 8 users · 6.1 GB
  - W Outbound Sales 7 users · 8.6 GB
▼ P BalticTech Managed 12 customers · $24.6k
- C Baltic Motors 3 workspaces · 21 users
- C Vilnius Health 2 workspaces · 14 users
- C Riga Telecom 2 workspaces · 11 users
▼ P VoiceSphere Embedded 6 customers · $12.8k
- C Kaunas Retail 1 workspace · 8 users

NordicConnect

Partner · Resale Tier

Customers

Workspaces

Total Users

Total Calls

14,218 /mo

Storage

45 GB

MRR

$18,400

Permissions flow downward. Each level inherits from its parent and can restrict further (never expand).

Partner Level

Module access, branding, billing, customer provisioning

↓ inherits

Customer Level

Workspace limits, user quotas, feature toggles

↓ inherits

Workspace Level

Project limits, call quotas, storage caps, roles

↓ inherits

Project Level

Flow config, connector access, data retention