Platform Overview
At-a-glance health and activity across the entire platform
Total Workspaces
15
+2 this month
Active Users
127
+8.4% vs last month
Calls This Month
48,392
+15.2% vs last month
MRR
$12,480
+6.1% vs last month
Platform Health
Signals Pipeline
99.97% uptime
42ms
VoiceBot Engine
99.94% uptime
78ms
TTS Service
94.2% uptime
312ms
RAG Service
99.99% uptime
25ms
Recent Activity
Nordic Voice workspace created
2 hours ago
admin@telecom.io invited 3 users to TeleCom Solutions
4 hours ago
Baltic Connect upgraded to Pro plan
6 hours ago
whisper-lt-v3 model deployed globally
8 hours ago
SLA breach detected for VoIP Masters queue
12 hours ago
Fine-tune job completed for LT Telecom (WER 8.2%)
1 day ago
Top Workspaces
| Workspace | Plan | Users | Calls This Month | MRR | Status |
|---|---|---|---|---|---|
| TeleCom Solutions | Enterprise | 24 | 12,847 | $499/mo | Active |
| LT Telecom | Enterprise | 31 | 11,204 | $499/mo | Active |
| Nordic Voice | Pro | 18 | 9,321 | $199/mo | Active |
| Baltic Connect | Pro | 12 | 8,456 | $199/mo | Active |
| VoIP Masters | Starter | 6 | 3,102 | $49/mo | Active |
Workspaces
Manage all tenant workspaces across the platform
| Workspace | Plan | Owner | Users | Projects | Calls | Storage | Created | Status | Actions |
|---|---|---|---|---|---|---|---|---|---|
| TeleCom Solutions | Enterprise | admin@telecom.io | 24 | 8 | 12,847 | 89 GB | 2024-03-15 | Active | |
| LT Telecom | Enterprise | ops@lttelecom.lt | 31 | 12 | 11,204 | 76 GB | 2024-01-10 | Active | |
| Nordic Voice | Pro | erik@nordicvoice.se | 18 | 5 | 9,321 | 34 GB | 2024-06-22 | Active | |
| Baltic Connect | Pro | info@balticconnect.lv | 12 | 4 | 8,456 | 28 GB | 2024-08-05 | Active | |
| VoIP Masters | Starter | team@voipmasters.com | 6 | 2 | 3,102 | 8 GB | 2025-01-18 | Active | |
| CallCenter Pro | Pro | admin@callcenterpro.de | 15 | 6 | 7,890 | 31 GB | 2024-09-12 | Active | |
| SmallBiz Calls | Starter | owner@smallbizcalls.com | 3 | 1 | 1,245 | 4 GB | 2025-06-01 | Active | |
| FinServ Analytics | Enterprise | cto@finserv.co.uk | 28 | 10 | 10,567 | 65 GB | 2024-04-20 | Active | |
| QuickDial EU | Pro | hello@quickdial.eu | 9 | 3 | 0 | 15 GB | 2024-11-03 | Suspended | |
| TestOrg Demo | Starter | demo@testorg.com | 2 | 1 | 0 | 2 GB | 2025-09-15 | Suspended | |
| VoxWave Labs | Pro | founders@voxwave.io | 5 | 2 | 892 | 6 GB | 2026-02-01 | Trial | |
| Acme Voice | Starter | admin@acmevoice.com | 4 | 1 | 456 | 3 GB | 2026-02-10 | Trial | |
| OldCo Telecom | Starter | legacy@oldco.net | 1 | 1 | 0 | 5 GB | 2023-12-01 | Expired | |
| SpeechFirst | Pro | team@speechfirst.ai | 11 | 4 | 6,234 | 22 GB | 2024-12-08 | Active | |
| MicroTalk | Starter | hello@microtalk.io | 4 | 2 | 1,876 | 5 GB | 2025-04-22 | Active |
All Users
Platform-wide user directory across all workspaces
| User | Workspace | Workspace Role | Platform Role | Last Active | Status | Actions | |
|---|---|---|---|---|---|---|---|
|
VP
Vytenis P.
|
vytenis@telecom.io | TeleCom Solutions | Admin | Super Admin | Just now | Active | |
|
SA
System Admin
|
sysadmin@islucid.com | — | — | Super Admin | 2 hours ago | Active | |
|
JK
Jonas K.
|
jonas@telecom.io | TeleCom Solutions | Admin | — | 1 hour ago | Active | |
|
LS
Laura S.
|
laura@telecom.io | TeleCom Solutions | Member | — | 3 hours ago | Active | |
|
EN
Erik N.
|
erik@nordicvoice.se | Nordic Voice | Admin | — | 5 hours ago | Active | |
|
AL
Anna L.
|
anna@nordicvoice.se | Nordic Voice | Member | — | 1 day ago | Active | |
|
MH
Magnus H.
|
magnus@nordicvoice.se | Nordic Voice | Viewer | — | 14 days ago | Inactive | |
|
KR
Karlis R.
|
karlis@balticconnect.lv | Baltic Connect | Admin | — | 6 hours ago | Active | |
|
IV
Ilze V.
|
ilze@balticconnect.lv | Baltic Connect | Member | — | 8 hours ago | Active | |
|
TM
Tom M.
|
tom@voipmasters.com | VoIP Masters | Admin | — | 12 hours ago | Active | |
|
RD
Rita D.
|
rita@voipmasters.com | VoIP Masters | Member | — | 21 days ago | Inactive | |
|
PG
Paulius G.
|
paulius@telecom.io | TeleCom Solutions | Viewer | — | 30 days ago | Suspended |
Revenue & Usage
Platform-wide revenue tracking and resource usage monitoring
MRR
$12,480
+6.1% vs last month
ARR
$149,760
+6.1% projected
Avg Revenue / Workspace
$832
+3.2% vs last month
Churn Rate
2.1%
-0.3% vs last month
Revenue by Plan
Resource Usage
API Calls
48,392 / 100,000
48% of quota used
Storage
347 GB / 1 TB
34% of quota used
Compute Hours
1,247 / 5,000
25% of quota used
Invoice Summary
| Workspace | Plan | Amount | Period | Status | Actions |
|---|---|---|---|---|---|
| TeleCom Solutions | Enterprise | $499.00 | Feb 2026 | Paid | |
| LT Telecom | Enterprise | $499.00 | Feb 2026 | Paid | |
| Nordic Voice | Pro | $199.00 | Feb 2026 | Paid | |
| Baltic Connect | Pro | $199.00 | Feb 2026 | Paid | |
| VoIP Masters | Starter | $49.00 | Feb 2026 | Pending | |
| QuickDial EU | Pro | $199.00 | Jan 2026 | Overdue |
System
Platform configuration, health monitoring, and audit trail
API Uptime
99.98%
+0.02% vs last month
Avg Response Time
145ms
-12ms vs last month
Error Rate
0.12%
-0.03% vs last month
Active Sessions
342
+18 right now
Service Status
| Service | Status | Uptime | Response Time | Last Check | Actions |
|---|---|---|---|---|---|
| API Gateway | Healthy | 99.99% | 32ms | Just now | |
| Auth Service | Healthy | 99.98% | 45ms | 1 min ago | |
| Signals Pipeline | Healthy | 99.97% | 142ms | 2 min ago | |
| VoiceBot Engine | Healthy | 99.94% | 178ms | 1 min ago | |
| TTS Service | Degraded | 94.2% | 312ms | Just now | |
| Queue Workers | Healthy | 99.96% | 89ms | 3 min ago |
Questionnaires
Manage questionnaire templates and assignments across all workspaces
| Name | Creator Workspace | Questions | Last Updated | Status | Actions |
|---|---|---|---|---|---|
| New Project Intake | System Default | 22 | Feb 20, 2026 | Active | |
| Platform Requirements | System Default | 18 | Feb 18, 2026 | Active | |
| Quality Assessment | TeleCom Solutions | 14 | Feb 15, 2026 | Draft | |
| User Feedback Survey | System Default | 10 | Feb 22, 2026 | Active | |
| Compliance Review | LT Telecom | 16 | Feb 10, 2026 | Active | |
| Sales Team Evaluation | Nordic Voice | 12 | Jan 28, 2026 | Active | |
| VoiceBot Config Intake | System Default | 20 | Feb 5, 2026 | Draft | |
| Custom Assessment | Baltic Connect | 8 | Feb 12, 2026 | Inactive |